The following conditions apply to any order made by you through the site.
All prices are in UK Pounds and are inclusive of VAT at the current applicable rate.
DESCRIPTIONS AND AVAILABILITY
The portrayal of products on the site will depend upon the characteristics and capabilities of your computer.
Our site is regularly updated and we aim to hold sufficient stock to meet likely orders. However, there may be occasions when items will be temporarily out of stock. Should a product be unavailable we shall advise you of that fact and of the anticipated delivery date if it is to be replaced. We can also offer you alternatives. If neither of these is satisfactory you may cancel the order immediately and a full refund will be made.
All prices are in £ sterling and include VAT. We accept payment by American Express, Visa, MasterCard, Visa Electron, Visa Debit, Switch and Solo.
ACCEPTANCE OF YOUR ORDER
All orders placed by you are subject to acceptance by us. Acceptance will occur when we dispatch the goods to you. The acknowledgement confirmation sent in response to your order is provisional only and is intended only to indicate receipt of your order. We shall notify you by e-mail in the event that we do not accept any order and any payment will be fully refunded.
CANCELLATION BY YOU
You may cancel your order by [e-mail, telephone or post] quoting the order number in our order acknowledgement. If the goods have been dispatched by us, cancellation will only occur on receipt by us of the returned goods in their original packing. All returns to us are at your expense. No cancellations will be accepted if made later than 8 working days after receipt of the goods by you.
In the event of cancellation in accordance with these terms a full refund will be made. In the event cancellation occurs after the goods have been dispatched by us the refund will be made on receipt by us of the returned goods less any return carriage charges not paid by you. Please note that the right to cancellation does not apply to goods which have been personalised or highly perishable goods i.e.: goods which have a shelf life at room temperature of 48 hours or less.
None of the above affects your statutory rights.
Returns and exchanges You have the right to cancel the contract for the
purchase of any item within seven working days of delivery. This
applies to all our products. However, we regret that we cannot accept
cancellations of contracts for the purchase of products where
foodstuffs have been opened - unless the items are of unsatisfactory
quality. Please note that you will be responsible for the costs of
returning the goods to us unless we delivered the item to you in
error or the item is faulty.
Returns and exchanges
You have the right to cancel the contract for the purchase of any item within seven working days of delivery. This applies to all our products. However, we regret that we cannot accept cancellations of contracts for the purchase of products where foodstuffs have been opened - unless the items are of unsatisfactory quality. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.
ALLERGIES AND ALCOHOL
Please note that all products may contain nut traces. Products containing alcohol are not available for sale to those under the age of 18 and by ordering any products containing alcohol you represent to us that you are at least 18 years old.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998)
When you order, we need to know your name, e-mail address, delivery address, credit or debit card number, expiring date and start date/issue no if applicable. This allows us to process and fulfill your orders and to notify you of your order status.We also ask you for your telephone number that enables us to contact you urgently if there is a problem with your order.
The type of information we will collect about you includes:
Credit/debit card details
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy.
This site is the copyright of Sicily in London Limited, and all intellectual property rights in relation to its contents belong to Sicily in London Limited. All copying or reproduction of it in any form is prohibited save relating to the bona fide use of the site or for private non commercial purposes only.
Our site is operated and controlled in England. The relationship between us and all matters connected with the site and any order are governed by English Law. You submit to the exclusive jurisdiction of the English courts in relation to all matters connected with our relationship the site and any order or contract between us.
OUR TRADING ADDRESS
Sicily in London Ltd
1A POPE ST